Important Information Regarding the COVID-19 (Updated 27 May)

The number of passengers on intercity buses and trains is restricted to maintain the necessary distances between passengers. This requirement also applies to public transport within Vilnius. There is no public transport going to and from the Vilnius Airport.

Buses and trolleybuses are still running, but have a reduced frequency and modified schedule: www.stops.lt. Tickets can no longer be purchased on the bus directly from the driver. We suggest downloading the Trafi App (download on the App Store, download on the Android) and using online tickets. It’s easy, very simple and available in English. Night buses are cancelled.

Questions and answers about public transport movement in Vilnius, ticket purchase, customer service and other measures taken due to Coronavirus are here (English below).

Food delivery services will continue operating. For everyone’s safety, all deliveries will be left at customer doorsteps/entrances.  

• For the Wolt app, customers need to update their app and switch to ‘Nocontact-delivery’.  

• For the Bolt Food app, customers should specify and prepare a place where they would like couriers to leave their food. Notes can be added during the last step when placing the order. 

• Barbora currently offers two payment methods: electronic banking or the debit/credit card attached to your Barbora profile. The courier will leave the goods at your door without direct contact, informing you by phone or SMS.

• Dserve App has also introduced its customers with food delivery services which are 100% contactless.

It is advised to use self-checkouts or to pay with a card (avoid using cash payments).

To limit contact between employees and residents during quarantine, post offices will impose certain operating restrictions. 

Customers will only be provided with the following services: 

• Dispatch and delivery of parcels and letters.
• Payments, pensions, benefits and remittances will proceed as usual.
• Press subscriptions (to ensure public access to information). 

There will be a limited number of clients per department – each department will only be able to serve as many people at a time as there are customer service points. 

Services will not be available at PayPost offices. 

Courier shipments are delivered to the door only. Couriers will not serve customers inside their living quarters.

With the safety of its employees in mind, Lithuania Post also asks all residents to: 

• Send parcels using LP EXPRESS 24/7 
• Use the e-self-service for home delivery: www.manosiuntos.post.lt 
• If possible, postpone any visit to post offices 
• Follow the instructions of staff in post offices

The Migration Department will keep providing services to clients, except for accepting requests related to Lithuanian citizenship and live consultations at the Migration Department office.

However, only clients who have booked appointments via www.migracija.lt will be served. Clients who arrive without prior bookings will not be served. If it is not possible to book an appointment at the migration office in Vilnius, clients should book visits at other nearby migration offices. Clients will be able to retrieve documents only by booking an appointment in advance or, if the former is not possible, after receiving a call from Migration Department representatives and having agreed on a time to collect the document. 

Mobile home service is temporarily suspended, with the exception of certain cases. For more information, please click here.

Migration Department employees will continuously maintain the hygiene and proper ventilation of their premises, and regularly disinfect surfaces. Both clients and employees will have access to on-site disinfectants.

The Migration Department informs that foreigners, whose period of legal residence in Lithuania expired during the declared quarantine and who were unable to depart from the Republic of Lithuania in due time through no fault of their own, will not be subject to the return decisions, as well as administrative liability for illegal stay. The abovementioned foreigners, as well as those with respect to whom the decision regarding the return has been adopted, but the period for the voluntary departure expired during the quarantine, may stay in Lithuania during the quarantine in the territory of the Republic of Lithuania. However, they will be required to depart after the end of the quarantine in the Republic of Lithuania within the established period of toleration (we will provide additional information on this in due course).

In order to ensure smooth departure of foreigners after the quarantine, the Migration Department requests the persons, whose period of legal residence in Lithuania expired (will expire) during the declared quarantine and who were unable (are not able) to depart from Lithuania in due time through no fault of their own, to inform the Migration Department about this by e-mail info@migracija.gov.lt. Please attach a completed TABLE “Information to be submitted together with the notification that the foreigner was unable (is unable) to depart in due time due to the quarantine” to the e-mail.  In the comments section of the table, please indicate what actions the foreigner has taken to return to his/her country of residence.

Please note that foreigners staying in Lithuania and wishing to return to their country of residence may do so by means coordinated with the competent authorities of their country. They should contact the competent authorities of their country regarding that (first of all – embassies or consular posts of those countries in the Republic of Lithuania). Also, we strongly advise you to obtain health insurance, covering the whole period of stay in Lithuania.

Foreigners living in Vilnius or those who have recently arrived to the city can declare their place of residence only when applying for a residence permit at the Migration Department during quarantine. Foreigners who already have residence permits but would like to declare a new place of residence are urged to wait until the end of the quarantine to do so.

What should a foreigner who wishes to declare a place of residence in Vilnius do during quarantine?

• For those declaring a place of residence in Vilnius for the first time

Place of residence declarations are submitted to the Migration Department when a residence permit has been issued.

During quarantine (16 March – 13 April), the Migration Department will only accept clients who have registered in advance on the www.migracija.lt website. Migration Department appointments can be made here.

If it is impossible to make an appointment at the nearest migration office, clients should register at the next-closest office. Issued documents can be picked up during a previously booked visit or, if there is no possibility to book a visit, only after receiving a phone call from the Migration Department and an appointment date and time have been confirmed.

Those with flu-like symptoms such as fever, cough, heavy breathing etc. are urged not to go to the migration office. Please note that, for the sake of safety, Migration Department staff members who notice people exhibiting flu-like symptoms may refuse to serve them and suggest that the visit be postponed.

Migration Department staff will ensure proper hygiene, ventilation, and disinfection of the premises. Moreover, both customers and employees will be provided with protective disinfectants.

• To change your declared place of residence in Lithuania or to re-declare it after the declaration deadline (for those who have a residence permit in Lithuania)

Declaring a place of residence is postponed until the end of the quarantine. Because of the current situation it will be taken into account that the person was not able to declare their place of residence and it will not be considered an offense.

Currently, all residents can receive all services by logging into their personal Sodra account at www.sodra.lt/home:

• Login can be done with an electronic signature, via e–banking or the e-government gateway;  
• In the Claims section you can apply for sickness, maternity, paternity, child care, unemployment benefits, compensation and pension;  
• In the Consultations section you can make an inquiry, chat with a consultant, or receive a telephone consultation;  
• You will also find information on contribution payments, benefits and other details. 

Currently, all Lithuanian citizens and foreigners are able to use online services www.sodra.lt/en or call 1883. No walk-in visits are available for two weeks, effective from 16 March to 13 April. 

All educational institutions will remain closed until 31 May, except for all kindergartens and preschool groups that are allowed to open from 18 May.

Compensation for private kindergartens (of EUR 100) and an informal education basket will be paid for by the City of Vilnius. 

For further information regarding remote teaching, contact your children’s kindergarten or school directly.